Privacy Policy

Effective Date: March 01, 2026
Website: journeysbysusan.com
Business Name: Journeys by Susan

1. Introduction

At Journeys by Susan (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our travel planning services.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name
Email address
Phone number
Mailing address
Passport details (if required for booking)
Travel preferences and special requests
Payment information (processed through secure third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visit

This information helps us improve your experience and website performance.

3. How We Use Your Information

We use your information to:

Plan and book travel arrangements
Communicate with you about your trip
Respond to inquiries
Process payments
Send confirmations and travel updates
Improve our website and services
Send marketing emails (only if you opt in)

We will never sell your personal information.

4. Sharing Your Information

We may share your information with trusted third parties only when necessary to provide services, including:

Airlines
Hotels and resorts
Cruise lines
Tour operators
Travel insurance providers
Payment processors

These providers receive only the information necessary to complete your booking.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve website functionality
Analyze traffic
Enhance user experience

You can disable cookies in your browser settings, though some features of the site may not function properly.

6. Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

Sensitive payment information is processed through secure, encrypted third-party payment providers.

7. Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing emails

To exercise these rights, contact us at:
journeysbysusan@outlook.com

8. Third-Party Links

Our website may contain links to third-party websites (such as travel suppliers). We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Journeys by Susan
journeysbysusan@outlook.com

(313) 530-1070